Privacy Policy

Our Commitment to Online Privacy

At the Mid Michigan Group, we care about your online privacy and this Privacy Policy (“Policy”) aims to explain how we use your information and what rights you have when it comes to controlling your information. By continuing to use the services of Mid Michigan Group, you agree to let us use your information in the ways discussed in this Policy. For this reason, it is very important that you read this policy carefully. 

Services This Policy Covers

This Policy applies to the online services owned by the Mid Michigan Group, including our website, social media accounts and any future online services we develop. This Policy does not cover the practices of companies not owned by the Mid Michigan Group. We may display a link to another company’s services. When you click on this link, you are leaving the Mid Michigan Group and are no longer covered by this Policy. 

What Is Personal Information?

Personal Information is any information that may allow an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address and credit card details are all considered personal information. Other information, such as your interests, economic status, customer number, IP address, geolocation, education, and job title may also be considered personal information if that information, when combined with other information, is used to reveal your identity.

What Personal Information Does The Mid Michigan Group Collect?

The Mid Michigan Group only collects personal information from you when you voluntarily consent for us to collect and use it. You voluntarily consent for us to collect and use your personal information by providing the information to us. In some circumstances, you may be asked by the Mid Michigan Group to provide specific information so that we can help you with an inquiry or you may give information to us on your own accord. Such information may include personal information such as your name, email address, phone number or residential address. For example, you consent for us to use the information you have provided when you reach out to us by email or our social media accounts, when you use the “contact us” form on our website, when you interact with our support or customer service teams. 

Why Does The Mid Michigan Group Collect My Information?

We collect your information only when necessary and for the following purposes: 

• Quoting health or ancillary coverage
• Enrolling you into a plan
• Updating information with insurance companies
• Providing customer service
• Compliance with legal requirements
• To communicate with you regarding your coverage
• To send you information about our services (unless you opt-out)

Does The Mid Michigan Group Share My Information with Third Parties?

We may disclose your personal information to: 

• Our affiliates (entities related to the Mid Michigan Group)
• Third-party service providers (companies that help us with our business operations such as data entry)
• Government agencies as required by law

Text messages, opt-in data, and consent are not shared with any third parties (including subsidiaries and affiliates.

Will I Receive Emails from Your Policy?

At the Mid Michigan Group, we do our best to keep you up to date with any changes and remind you of important deadlines. You can choose to opt out of these communications by using the “Unsubscribe” link at the bottom of our emails or letting us know that you no longer wish to receive our communications. 

Personal Information Retention and Your Rights

The Mid Michigan Group keeps your personal information for as long as necessary to provide our services or according to legal regulations. Under the law, you also have the right to request at any time for us to:

• Give you access to any personal information that we  have processed
• Correct any personal information that may have been incorrectly processed
• Delete your personal information from our storage systems (unless retention is required by law)
• Stop using your personal information in specific ways by withdrawing the consent you have given us.

We will do our best to comply with your requests; however, SOMETIMES there may be legal or contractual duties that stop us from being able to fulfill your wishes. For example, we may need to retain certain information to comply with our tax reporting obligations, or if the information is part of an active investigation, we may not be able to remove it from our systems straight away. Regardless, we will always respond to your requests and let you know the situation.

Changes Made to This Policy

The Mid Michigan Group may modify this Policy from time to time. 

Contact the Mid Michigan Group

If you ever have any questions about how we use your personal information feel free to reach out by email or phone.

ldrew@midmichigangroup.com

269-945-3215